Quality is company’s live, and service is the guarantee of brand.

To provide our customer convenient, quicken and thoughtful service, we found the ECC. The company will consider your requirement and concerns from all tache: design, R & D, manufacture and test. What we do in quality control and excellent service provide is construct the iron base of the business and create the first class name brand in the world.

The ECC had formed the standardization and internationalization service criterion and flow. It make up from five portions: information tackle system, terminal sales, tech. support, order follow up and after-sale service.

The information tackle system take the marketing department as the core, it includes outer information tackle and inner information tackle system. The function of outer info. tackle system is: provider the company’s information to you by mediums such as magazines, fairs or web at the first time. It will deliver your inquiry to relative department and list on file in a short time.

Terminal sales is a team form by special and well-experience sales engineers. It will provide you service such as product & tech. introduce, pre-sale mini & middle test, equipment lease out and tech. support etc.

Tech. support will provide you service such as: tech. flow plan, equipment item choice, construction and hole set plan, equipment R & D and upgrade.

Order follow up is the service to fix and adjust the equipment in on-sale process from your order place, manufacture, quality check and EX. factory.

After-sale service: the company serve you according to standard and flow strictly. It will communication with you, post you relative data and file your company’s info. from cargo delivery. Besides that, it will also provide you relative service such as: product recall, replace and lease out, there also have parts in store for your choice and reference. Any problems welcome to call at our after-sale service free call: 800-820-1663 in 24H to consult with our sales engineer.